Job Description as of Thursday, May 9, 2019

Summary:

The Venice Institute for Performing Arts (VIPA) Box Office Manager is responsible for overseeing all aspects of the box office. This is a supervisory position of Box Office personnel including any staff members, apprentices, and volunteers that work in the Box Office. This job will require working nights, weekends, and some holidays dependent on event schedule.

General Responsibilities:

The primary responsibilities of the position include: following procedures set by senior leadership; building strong communications within the department; creating/editing training modules for staff on the programs used in the box office; engage and coach staff, apprentices, and volunteers; updating equipment and software as necessary; creating and organizing paperwork; follow all cash handling procedures; manage the concessions program; assist in the entering and maintenance of Vendini . This position reports to the Director of Artistic Operations.

Strategic Planning:

• Collaborate with Director of Artistic Operations on implementation of yearly plans and goals related to Box Office and concessions programs.
• Provide feedback, when requested, during the strategic planning process
• Continuously analyze competitive environment and consumer trends to assist in the strategic planning process

Administration:

• Train box office staff, apprentices, volunteers and interns on appropriate equipment, software, and procedures.
• Assign tasks to box office staff and volunteers.
• Create/edit trainings as necessary.
• Maintain clean and consistent records.

Box Office Management:

• Track Box Office supply orders.
• Track budgetary constraints concerning box office purchases.
• Reconcile box office cash box and send report to accountant daily.
• Ensure the smooth operation of the Box Office, coaching staff and volunteers when necessary.
• Create and keep updated training booklets and modules explaining the use of the box office programs.
• Oversee the sale of memberships, single tickets, packages and collection of donations; the handling of ticket exchanges and returns when applicable, and the oversight of the view/manipulate process for seating charts using computerized ticketing system.
• Identify and troubleshoot problems with software package, as well as all technology in the box office.
• Create events in the Vendini system and enter all information regarding sales, discounts, and other information needed for each event.
• Communicate the general box office policies to patrons and answer any questions regarding ticket prices, ticket sales procedures, venue and parking information, detailed concert program information, etc.
• Accommodate patron requests to the degree that he/she is able, given the general box office policies and procedures, and handle complaints and disputes that are beyond the abilities of student employees.
• Provide on-demand reports and data extractions.
• Reconcile daily financial reports including deposits, batched ticket sales, and income statements.
• Pull basic reports (number of tickets sold, gross revenue, etc.) from the ticketing system on a regular basis and consult with the Director of Artistic Operations for more complex reports or data synthesis.
Front of House Management:
• Oversee the concessions program.
• Communicate with concessions and box office volunteers regarding schedules for Promotional Events
• Keep an inventory of all promotional materials on hand
• Prepare materials for promotional events, ensure promotional materials are delivered to offsite locations.
• Run promotional booths with volunteers, answering questions and providing materials to the public
• Seek out opportunities for VIPA to participate in trade shows and promotional events in the community
• Attend Chamber of Commerce and other networking events, as assigned.

Job Requirements:

• 2-5 years administrative experience or equivalent education required.
• Cash handling experience preferred.
• Must be able to provide and supervise maintenance of box office equipment
• Strong interpersonal and organizational skills required.
• Must be able to work weekends, evenings, and some holidays.

Salary: $15.00/HR – part-time up to 24 hours per week with possibility of going full time within 6 months dependent on review.

FLSA Status: Non-Exempt

Location:

Venice Performing Arts Center
1 Indian Ave
Building 5
Venice, Florida 34285

Application Deadline: June 15th, 2019

Start Date: July 1st, 2019

Technical Director

Summary:

Reporting to the Director of Artistic Operations, the Technical Director is responsible for leading a team of stage technicians, interns, and apprentices providing technical, stage, and backstage support for productions, events and other activities taking place in the theatre. A key member of the Venice Institute for Performing Arts team, the Technical Director plans, organizes and directs the technical aspects of events and activities, including stage set-up, lighting, sound and related production functions for professional productions and community presentations. This job will require working nights, weekends, and some holidays dependent on event schedule.

General Responsibilities:

The Technical Director position is responsible for overseeing all technical aspects of the theatre, including managing equipment, supervising/training/educating crew/apprentices that operate lighting, sound, rigging and set construction, use and maintenance of stage facilities, overall organization of the technical process, as well as theatre operations such as researching and purchasing materials, organizing strike and clean-up after productions, maintaining inventory of equipment and supplies, and ensuring the overall safety of users of the theatre. Must be experienced with theatrical construction techniques and be able to work independently, without direct supervision; have superior communication and organizational skills; knowledge of all areas of technical theatre very helpful; experience with short changeovers.

Strategic Planning:

• Collaborate with Director of Artistic Operations on implementation of yearly plans and goals related to the Theatre, staffing, and maintenance of the facility.
• Assist Director of Artistic Operations in preparing season to include production budgets and cost analysis to satisfy requirements of technical riders and complete the schedule.
• Provide feedback, when requested, during the strategic planning process
• Continuously analyze competitive environment and technical trends to assist in the strategic planning process
• Provide leadership with recommendations for facility maintenance and improvements, including suggested budgets for such projects.

Administration:

• Determine the appropriate number of staff/apprentices needed to execute riders completely and partner with the Production Assistant and Director of Artistic Operations to complete necessary hiring.
• Update and revise inventory and technical rider for the Venice Performing Arts Center.
• Implement/create policies regarding safety in backstage area including fire and emergency exit plan for artist and production crew, clear pathways, etc.

Planning & Execution of Events:

• Supervise stage set-up for all events at the Venice Performing Arts Center. This includes but is not limited to supervision of the set-up of all equipment, lighting, sound, video where required, other special performance requirements for all rehearsals and concerts and day-to-day operations.
• Coordinate load-in, rehearsal, load-out and any special needs in all spaces.
• Supervise or design, hang, focus, program operate and strike all lighting requirements, including all rigging and lighting board operations, as needed.
• Supervise the implementation and operation of all sound requirements, including all rigging, microphone placement, monitor systems, and board operations, as needed.
• Coordinate with the House Manager to maintain the starting time and intermission interval of each event.
• Provide performers with appropriate cues as required.
• Negotiate directly with the product vendors for purchase/rental of production/stage equipment.
• Supervise maintenance of all Venice Performing Arts Center stage equipment, including but not limited to lighting, sound systems, video system, pit mechanisms, and fly system.
• Participate fully and directly in all duties and responsibilities of the production crew.
• Responsible for organization and maintenance of the theatre construction shop and ensure a clean and safe workplace.

VIP Arts Academy:

• Responsible for supervising and instructing students in technical responsibilities for the theatre complex.
• Responsible for the training and mentoring of apprentices in all technical areas including but not limited to lighting, sound, video, and rigging.
• Assist in the creation and implementation of the VIP Arts Academy technical theatre education segments.

Job Requirements:

• Eight years professional experience or equivalent education required.
• Experience and training must be in Technical Theatre, Shop Management, Lighting Scene Design, and Sound Design required.
• Must be able to provide and supervise maintenance of theatre equipment.
• Strong interpersonal and organizational skills required.
• Must be able to work weekends, evenings, and some holidays.

Salary: $43,000 + health and 401K options

FLSA Status: Exempt

Location:

Venice Performing Arts Center
1 Indian Ave
Building 5
Venice, Florida 34285

Application Deadline: June 15th, 2019
Start Date: July 1st, 2019